If you want to complain about a particular product that you bought recently, you may want to know how to write a complaint letter. This article will give you some tips on the things you have to keep in mind while writing a complain letter, along with a sample letter attached in the end.
Most of us face certain problems with a particular product that we buy or sometimes, we find the services provided by a particular company to be inefficient or not up to the mark. In recent times, the easiest method to complain about a faulty product or service is just to pick up the phone and call the company's toll free number. However, many times, you may not get much help and in the end you will get tired by making a lot of calls to the company. In such cases, writing a complaint letter to the the company will be a better option. However, not many know about the correct way that one should adopt while writing a complaint letter. Hence, let us try to find the appropriate way of how to write a complaint letter. Read more on letter writing.
How to Write a Complaint Letter
A complaint letter is a formal letter and hence, it should follow the format used for writing a formal business letter. Though you may be really angry, you should not vent your frustration by writing a five to seven page complaint letter because most times people do not have the time to read letters that run into several pages. To ensure that your letter is noticed and action is taken to solve your problem, make sure that you write a complaint letter that is concise and to the point. The length of your complaint letter should not go beyond one page.
Another thing that you should remember is that even though your letter should not be a very long one, it should include all the details about the complaint you are making. For instance, you want to complaint about the electronic mixer that you bought which showed certain problems from the first day you used it. In such a case, it is important that you include all the details about the purchase including the date on which you brought it, product number, the name of the store from where you brought it, etc. In the same way, if you want to write a complaint letter to the airlines because of some error they committed about your flight timings, making you miss your flight, you should mention the flight number, date on which you booked the ticket, the person who attended you, etc. It is also crucial to attach copies of documents regarding your complaint like the receipt, warranty card, etc. However, make sure that you attach the photocopies and not the original documents with the complaint letter.
Most of us face certain problems with a particular product that we buy or sometimes, we find the services provided by a particular company to be inefficient or not up to the mark. In recent times, the easiest method to complain about a faulty product or service is just to pick up the phone and call the company's toll free number. However, many times, you may not get much help and in the end you will get tired by making a lot of calls to the company. In such cases, writing a complaint letter to the the company will be a better option. However, not many know about the correct way that one should adopt while writing a complaint letter. Hence, let us try to find the appropriate way of how to write a complaint letter. Read more on letter writing.
How to Write a Complaint Letter
A complaint letter is a formal letter and hence, it should follow the format used for writing a formal business letter. Though you may be really angry, you should not vent your frustration by writing a five to seven page complaint letter because most times people do not have the time to read letters that run into several pages. To ensure that your letter is noticed and action is taken to solve your problem, make sure that you write a complaint letter that is concise and to the point. The length of your complaint letter should not go beyond one page.
Another thing that you should remember is that even though your letter should not be a very long one, it should include all the details about the complaint you are making. For instance, you want to complaint about the electronic mixer that you bought which showed certain problems from the first day you used it. In such a case, it is important that you include all the details about the purchase including the date on which you brought it, product number, the name of the store from where you brought it, etc. In the same way, if you want to write a complaint letter to the airlines because of some error they committed about your flight timings, making you miss your flight, you should mention the flight number, date on which you booked the ticket, the person who attended you, etc. It is also crucial to attach copies of documents regarding your complaint like the receipt, warranty card, etc. However, make sure that you attach the photocopies and not the original documents with the complaint letter.
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